A great blog from Seth Godin who as always gets to the point quickly and makes it with great conviction!
Then there are the non performers. They are the battle we want to win so we put a lot of effort into “rescuing” them and making them better or if we can’t win, moving them on. When they leave it is a great relief
Then there are the forgotten ones. They turn up everyday and do their job with no fuss. They allow the stars to shine and clean up the mistakes of the non performers. When they leave, they leave quietly and we don’t know what we have lost
Do you have any forgotten ones? What do you do for them?
Genuine recognition of what they bring and a simple ”thank you” is often enough.
This is an excerpt from a good article on Collaborative Strategy by Jay Deragon
Switch off from all those “urgent” e-mails, appointment reminders, to do lists, reports
Switch off from those “important” calls to receive and make
Switch off from Facebook, Twitter, Google+, LinkedIn and all the rest
Switch off from the music, the radio and whatever other noise surrounds you
Switch off from other people and their busyness
Just Switch off and be yourself
Now switch on to yourself
Switch on to your breath; just breathe
Switch back on to your breath and clear your mind
Keep breathing and be aware
Thinking again? That’s okay.
Switch back to your breathing
Switch on to your body and your feelings? Explore and discover!
Keep breathing and be aware
Now slowly switch yourself back on
What did you discover?
What did you learn?
How do you feel?
…..consider carefully what else you need to switch back on and go
When will you next give yourself the time to switch off and explore?
So what is your decision?
Most of us are fortunate in that we do not allow the thoughts to endure and we can break out of it. If we don’t it can impact our health and well-being.
A good first step to limit the impact of this negative thinking and stop it in its tracks is when you feel it coming on take a step back and run through the facts of the situation. The facts or evidence will more often than not, not support the thinking and help you turn the volume up on the positive thinking.
So if my mind is telling me that I always screw up, then I can check the evidence:
If this is something that resonates with you and you want to learn more about managing your own thinking I would recommend an excellent book “Change Your Thinking” by Sara Edelman . This is an excellent guide to managing upsetting emotions and to think in a healthy and balanced way and gives practical strategies for overcoming negative thoughts and behaviours.
He outlines 3 things successful companies have to do to succeed:
He states that is is not about making organisations fit for the future but making them fit for humans
Enjoy and be prepared to be made uncomfortable and excited at the same time with some of the examples and concepts he suggests can make this happen.
Verbal communication, the words we use, makes up 35% of how we communicate. Much more significant is our tone; facial expressions, movement, appearance, eye contact and posture, this non-verbal component of communication is 65%. But what influence does our body language have on our own thinking and behaviour?
Social psychologist Amy Cuddy uses this TED talk to present her research to give us more insight to this fascinating subject and tells her own very personal story that led her to take up the research.
Within the talk we learn that:
This talk really caught my attention as a big part of coaching is understanding how our thinking influences our behaviour and in turn our relationships and culture we work in. Cuddy adds another level of awareness to that whole process and the importance of our non-verbal communication to ourselves as well as others.
Have a think about how you are holding yourself and how it then influences your thinking about yourself in that situation. Typical situations are:
I hope you find the time to look at this. If this makes you aware of something you are doing experiment with a change of posture and see what difference it makes.
P.S. for those interested in the brain and how it works I recommend Jill Bolte Taylor’s stroke of insight.
Windows phones have not grown market share the way it was hoped. Why? The software does not work or deliver against i-phone and android.
The telcos have suffered for years, despite all the great technology and products, they have been lambasted because of hidden costs in contracts and lousy response to customer problems whether technical or service related. (They are on the improve).
We go to fancy restaurants that look great and have innovative menus etc – but they do not sustain themselves – why? Because the service is not there.
So whilst innovation is important and we should always challenge ourselves to do something new, particularly if what we are doing currently is not working, we should not forget the basics. If we go back to the fundamentals and invest the time and energy in getting that right, then there is a far greater chance of success.
Maybe that will be the new innovation – service and products that work!
What do you think?
How often have we heard people complain about being a bit lost and not sure what is expected from them. Job descriptions are often the default reference, but even with very clear job descriptions people want their leaders to explain clearly what they want from people as individuals. It just makes it so much easier if we sit down and explain to people as individuals what we want from them.
Many do not have these conversations, in fact when asked many leaders find it hard to express what it is they want from their people. Others are good at it and make a point of being very explicit so that they can hold individuals accountable.
It is certain the conversation has to be thought about and you have to be clear. However, in the rush to generate clarity and accountability – don’t forget to ask “….and what do you expect from me?”
This is perhaps the most important part of the discussion that can lead to some powerful insights that make us better leaders.