What’s this blog about?
Welcome to my thoughts and insights around personal development. You will find pieces about leadership, self reflection and the hospitality industry. There is also recommend reading and various exercises and resources to assist with growing your awareness. Take some time to enjoy and I look forward to receiving your feedback.
Great QuotationsLoading Quotes...
Time for a free Tune Up? Get Clarity & Focus
- Innovation – yes, but don’t forget the basics
Innovation: out bosses look for it and encourage it; our customers want it. It can consume a great deal of our energy and resources. Yet, what people really want is a good service or product that works. Windows phones have not grown market share the way it was hoped. Why? The software does not work or deliver against i-phone and …Expectations – don’t forget the important question
It makes it easier if we sit with people and clearly explain what we want and expect from them, but there is a question that we have to make sure we don’t forget. How often have we heard people complain about being a bit lost and not sure what is expected from them. Job descriptions …The Second Little Book of Leadership
The Second Little Book of Leadership A great little presentation from Phil Dourado, pulling together a lot of wisdom and insights into a 10 minute slide show. Be sure to share it.Don’t forget to get a good night’s sleep
We often spend our time looking for new ways to help us be more productive at work. There are a myriad of elements to look at including the physical elements of exercise and diet, how we set goals, plan and prioritise, and how we manage others, to name a few. In the rush to find the …Getting back into the swing of things
After the festive break, or any another holiday for that matter, it can be a challenge to get back into the swing of things and build momentum again. Here are a few tips on how to ease into things and not lose the benefits of the holiday too quickly 1. Take a step back – “what ? …Leadership lessons from Nelson Mandela
As South Africa and the world celebrates Nelson Mandela’s life, now is a good time to reflect on the life of a great man and what he has taught us. Mandela gives us a sense of where we may start: ”The first thing is to be honest with yourself,” he said ”You can never have an …The leadership conversations you have to have
Susan Scott wrote about changing the world one conversation at a time in her book Fierce Conversations – we all know them, the talk we should have with someone but it sits there unsaid. In this TED talk she turns her attention to leadership. Her 19 minute talk is humorous but with a deadly serious …Planning projects – getting the critical path right
Understanding Critical Path – A great reminder from Seth Godin that when dealing with complicated projects we have to be really clear about what has to be done, by who, by when and make sure we are supporting the people who are delivering it and not getting in their way.The secrets to long term success – Sir Alex Ferguson
Sir Alex Ferguson was the most decorated football manager in English football history winning 38 domestic and international titles. He managed Manchester United for 26 seasons. In the October edition of the Harvard Business Review, a Harvard Business school professor, Anita Elberse, collaborates with Ferguson to discover the fundamentals of his highly successful approach to management. I was …The contradiction: intitiative vs. script and control
A great blog from Seth Godin. The closer you get to the front, the more power you have over the brand For me I really read in it one of the contradictions often faced in hospitality and the way we run our businesses. We want out people to serve guests and take initiative, but we put …